My answer to What is something useful that I should learn by 20?
Answer by Ken Larson:
Learn how to listen carefully to an individual with whom you are communicating, considering the specific content of what the other party is conveying. As an adjunct to this process, learn how to sculpt a reply that acknowledges what you have heard the other party say, offering a constructive and clear response.
We have lost the art of two way conversation as we bury our noses in our technology, firing unilateral texts from our own perspective only and Tweeting the world from an isolated platform.
This has to change for us to progress as a society.