What are the disadvantages of the business process reengineering methodology?

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My answer to What are the disadvantages of the business process reengineering methodology?

Answer by Ken Larson:

ISO 9000, TQM and many other buzz words have come along in recent years, all connected with business process re-engineering and related quality factors or achieving greater efficiency via “Lean” something or other.

In my experience these programs are not without merit if carefully managed and kept at an effective level of detail so they do not assume a life of their own and disrupt the organization in a costly fashion.

Functional interface points are the most sensitive. These are the critical areas where one functional organization meets another in the company.

Examples:
 
 Engineering Design meets Manufacturing
 Finance meets Estimating
 Marketing meets Project Management
 Accounting meets Cost Control
 Human Resources meets the Hiring Manager

If management fails to understand the risk in these interfacing areas and drives the procedural and process detail too low the organizations will strangle each other with interface control issues and efficiency will suffer.

What are the disadvantages of the business process reengineering methodology?

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About rosecoveredglasses

2 Tours in US Army Vietnam. Retired from 36 Years in the Defense Industrial Complex after working on 25 major weapons systems, many of which are in use today in the Middle East. Volunteer MicroMentor. I specialize in Small, Veteran-owned, Minority-Owned and Woman-Owned Businesses beginning work for the Federal Government. MicroMentor is a non-profit organization offering free assistance to small business in business planning, operations, marketing and other aspects of starting and successfully operating a small enterprise. You can set up a case with me at MicroMentor by going to: http://www.micromentor.org/ key words: "Federal Government Contracting"

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