My answer to What was life like back in 1980?
Answer by Ken Larson:
Communications and expectations and the degree to which they contribute to trust is the biggest difference between life in the 1980’s and now.
The 1980’s were simpler times. Trust was necessary in many venues as a means of survival on a day to day basis. We relied on others extensively for our well being from our local store to our banker, from the policeman to the politician. And we knew them all better, we could reach out and touch them and we were not viewing them in sound bites and web sites, nor were we being bombarded with multiple forms of input to digest about them.
Mass marketing and communications has created expectations beyond reality today in venues from romance web sites to building wealth. We must come down to earth and become much more sophisticated in the manner with which we view all this input and sift it in a meaningful way to have true trust. If we do not we run a high risk and that fact is inescapable.
To a very large degree this is a personal responsibility.